Contact
We'd love to hear from you
Questions, problems, feature ideas, or just a hello. A real person reads every message and answers by email.
- We reply by email
- No account needed
Ways to reach us
Pick what suits you
General & support
support@softexsolution.com
Security reports
security@softexsolution.com. See how to report a vulnerability.
Feature ideas
Use the form below and pick “Feature request”. We read every suggestion.
Email links open your mail app: support@softexsolution.com · security@softexsolution.com
Send a message
Tell us how we can help
The more detail you give, the faster we can help. For an account problem, include the provider (Gmail, Outlook or IMAP) and what you saw on screen.
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- We never share your details
- You don't need an account to write to us
Before you write
Quick answers
How fast will you reply?
We aim to respond as soon as we can. During early access, times can vary.
Can you recover a deleted email?
Mail lives at your provider, so check Trash there first. Senin Mail can't restore mail that your provider has permanently deleted.
I found a security issue.
Thank you. Please email security@softexsolution.com rather than the form. Details are on the security page.
Where can I see what's planned?
On the changelog and roadmap.